Website Management Services

Save time, money and your reputation with a website management service package and get back to what you’re good at – Running your business!

For most businesses, the day-to-day maintenance of a website can be a chore that gets in the way of doing what you do best. And for those who have neither the time or the skills to manage it all, we offer a range of full-service maintenance plans that let you concentrate on the decisions that will drive your business forward, with the knowledge that your site is operating optimally and in perfect health.

What Maintenance Tasks are Included?

  • Hosting Features

  • Australian-based servers mean files are served faster with less latency
  • Use of local networks results in high availability, and fewer outages
  • Your site and your customer data is safe, subject to Australian laws
  • Our servers are kept up-to-date, using industry standard software
  • Local support with staff you can talk to, trust and understand
  • Lot’s of extras – Installers, SPAM filters, Cloudflare, PHP selector & more…
  • Backup Features

  • Automated, daily backups of all your files and databases
  • Unlimited files and databases – Perfect for CMS and e-Commerce sites
  • Free restores, to the original location or one of your choosing
  • Optional* 6hr, 8hr, 12hr or 24hr backup frequency – your choice
  • Unlimited** restore requests, whether a single record or an entire site
  • Free* file monitoring with daily & weekly email reports on file actvity
  • Update Features

  • All core software and plugin updates applied within 1wk of public release
  • Pre, & post-update testing to mitigate issues and incompatibilities
  • Regular database optimisation to improve site performance
  • Image optimisation to improve site performance and user experience
  • Free* 3rd party license management for premium purchased plugins
  • Free* support time allocated for post-update repairs & upgrade issues
  • Security Features

  • Real-time security monitoring and advanced firewall protection
  • Daily, malware & scans to check for potential threats and exploits
  • 28 point site security audit + website hardening to minimise exposure
  • DDoS, Brute force & SQL injection protection plus Anti-SPAM filtering
  • XSS, CSRF & SPAMbot protection, CAPTCHA for forms and login screens
  • Free* SHA256 (2048 bit RSA Key) SSL Certificate with a class A rating by Qualys® SSL Labs
Pay monthly to manage your budget

 

  
 
Description
Backup frequency
Update frequency
Scan frequency
Backups kept
Emergency response
Support included
Restores included
Brute force protection
SPAMbot protection
Advanced firewall
Blacklist monitoring
Database optimisation
Anti-SPAM protection
XSS & CSRF protection
SQL Injection protection
Pingback protection
URL string filtering
Filesystem protection
Database protection
Site audit
Captcha for forms
Image optimisation
File change monitoring
Uptime monitoring
Includes 3rd party plugins?
SSL Certificate
Support hours

Standard Protection

$60
per month
Description : Great if you're just starting out, or have no idea how to do it yourself
Backup frequency : Monthly
Update frequency : Monthly
Scan frequency : Monthly
Backups kept : 3
Emergency response : 24hrs
Support included : On request
Restores included : $22 ea.
Brute force protection : Basic
SPAMbot protection : Basic
Advanced firewall
Blacklist monitoring
Database optimisation
Anti-SPAM protection
XSS & CSRF protection
SQL Injection protection
Pingback protection
URL string filtering
Filesystem protection
Database protection
Site audit
Captcha for forms
Image optimisation
File change monitoring
Uptime monitoring
Includes 3rd party plugins?
SSL Certificate : $80/yr, free install - SHA256, 2048 bit RSA Key SSL - class A rating (Qualys® SSL Labs)
Support hours: 9am-5pm, Mon-Fri

Complete Protection

$90
per month
Description : Perfect for small business, all the frills you need, & none that you don't
Backup frequency : Daily
Update frequency : Weekly
Scan frequency : Weekly
Backups kept : 30
Emergency response : 8hrs
Support included : 1hr/mth*
Restores included : Unlimited**
Brute force protection : Standard
SPAMbot protection : Standard
Advanced firewall
Blacklist monitoring
Database optimisation
Anti-SPAM protection
XSS & CSRF protection
SQL Injection protection
Pingback protection
URL string filtering
Filesystem protection
Database protection
Site audit
Captcha for forms
Image optimisation
File change monitoring
Uptime monitoring
Includes 3rd party plugins?
SSL Certificate : $80/yr, free install - SHA256, 2048 bit RSA Key SSL - class A rating (Qualys® SSL Labs)
Support hours: 9am-5pm, 7 days

Ultimate Protection

$180
per month
Description : Ultimate protection, lets you focus on your business & not the technology
Backup frequency : Daily
Update frequency : Daily
Scan frequency : Daily
Backups kept : 60
Emergency response : 4hrs
Support included : 2hrs/mth*
Restores included : Unlimited**
Brute force protection : Advanced
SPAMbot protection : Advanced
Advanced firewall
Blacklist monitoring
Database optimisation
Anti-SPAM protection
XSS & CSRF protection
SQL Injection protection
Pingback protection
URL string filtering
Filesystem protection
Database protection
Site audit
Captcha for forms
Image optimisation
File change monitoring
Uptime monitoring
Includes 3rd party plugins?
SSL Certificate : 100% Free - SHA256, 2048 bit RSA Key SSL - class A rating (Qualys® SSL Labs)
Support hours: 24/7 Support

Maintaining a website can be hard work if you want to do it right. So we give you the option of letting us do the heavy lifting, while you focus on the things that are most important.

* Not available with all packages      ** Fair use policy applies