Website Backups
Website backups you can count on
Offsite backups of your website and databases, from daily to hourly depending on your plan, kept for 30 days, with restores done for you.
Don't leave your backups to a plugin
There’s nothing worse than the sinking feeling of losing your data with no way to undo the damage.
Backup plugins are the usual answer, but they use your server’s resources while they run, often fail without warning, and are usually stored on the same server as your site. If the server goes, so do the backups.
Backups are critical for business continuity. We run them offsite, test them, and restore them for you when you need them.
Backups by plan
- Daily on Essentials, four times a day on Advantage and hourly on Elite
- Stored offsite, away from your web server
- All databases connected to your site
- Every backup kept for 30 days
- Incremental, so your site isn't slowed down
What you get and how website backups work
No slow-downs
Backups run offsite and incrementally, so your website's speed isn't affected while they run.
Consistent databases
Databases are snapshotted safely, so busy sites don't end up with half-saved orders in the backup.
Files and more
Your website files, and depending on your setup, email, certificates and control panel settings too.
Restores on request
One file, one record or the whole site. Ask and we'll restore it, usually in minutes.
Restore anywhere
Need a copy somewhere else, like a staging site? We can restore to another location.
Change reports
Know what changed on your site and when, compared with the last backup.
Included in every Maintain & Protect plan
You don’t need to buy backups on its own. It’s part of Maintain & Protect, along with updates, backups, security and repairs, from $40 a month + GST.
Every plan includes
- Security audit and lockdown
- Firewall and malware scanning
- Core, theme and plugin updates
- Offsite backups, kept 30 days
- Uptime monitoring
- A monthly report
Website backup FAQs
How often is my website backed up?
It depends on your plan: daily on Essentials (blogs and personal sites), four times a day on Advantage (business sites) and hourly on Elite (online stores and transactional sites). Every plan keeps backups for 30 days.
Where are backups stored?
Offsite, separate from the server your website runs on, so a server failure doesn’t take your backups with it.
How do I get something restored?
Contact us and tell us what you need, from a single file to the whole site. Restores are included, within fair use.
Are backups taken before updates?
Yes. We take our own backup before applying updates, so we can roll back straight away if an update causes a problem.
More website maintenance services
Updates
Core, theme and plugin updates, checked afterwards.
Security
Firewalls, scanning and hack repair.
Repairs
Fast fixes when something breaks.
Improvements
Speed, changes and new features.