Website Security
Website security and hack repair
Firewalls, daily malware scans, blacklist monitoring and login protection, with expert cleanup if the worst happens.
Website hacks: it's not a matter of if, but when
“It won’t happen to me, I’m not important.” We hear it a lot. But hackers don’t care who you are; it’s about how many sites they can reach.
Most people think security means a strong password, but there are hundreds of ways into a website. We reduce your risk, watch your site for breaches, and have the tools to bring it back quickly if your defences are ever breached.
Already hacked?
Hack repair is one of our specialties. We clean your site thoroughly, both files and database, then lock it down so it doesn’t happen again.
How we protect your website
Security audit
A full audit when your service starts, then we harden the site to close the loopholes we find.
Firewalls
Server and application firewalls block common attacks before they reach your site or use up its resources.
Malware scanning
Daily scans of your website files, using pattern matching to find even stubborn hacks.
Login protection
Brute-force protection on your login, with two-factor authentication on Advantage and Elite.
Injection protection
Filtering to protect your database from SQL injection, cross-site scripting and similar attacks.
Blacklist monitoring
Daily checks of the main blacklists, with removal if your domain is ever listed.
Spam protection
Captcha and honeypots on your public forms, to keep robots and spam out of your inbox.
SSL certificates
We make sure your SSL certificate is valid and that your site loads securely everywhere.
Monitoring
Your site is checked every minute, so we know about problems before your customers do.
Included in every Maintain & Protect plan
You don’t need to buy security on its own. It’s part of Maintain & Protect, along with updates, backups, security and repairs, from $40 a month + GST.
Every plan includes
- Security audit and lockdown
- Firewall and malware scanning
- Core, theme and plugin updates
- Offsite backups, kept 30 days
- Uptime monitoring
- A monthly report
Website security FAQs
How do I know if my website has been hacked?
Common signs are strange redirects, pages you didn’t create, warnings in Google or the browser, or email being rejected. Many hacks are hidden, which is why we scan daily.
Will security slow my website down?
No. Firewalls block bad traffic before it reaches your site, which usually saves resources for your real visitors.
My site is hacked right now. What should I do?
Contact us straight away. We’ll clean the site, find how they got in, and close the hole. If you order Maintain & Protect, tick the compromised box.
Is security included in Maintain & Protect?
Yes. Every plan includes an audit and lockdown, firewalls, daily malware scans and monitoring. Higher plans add two-factor login and advanced firewall rules.
What if my site is hacked while it's on a plan?
We fix it free. Maintain & Protect comes with our hack-free guarantee: if your site is hacked while it’s covered, we clean it up and close the hole at no extra cost.
More website maintenance services
Backups
Offsite backups, kept 30 days, with fast restores.
Updates
Core, theme and plugin updates, checked afterwards.
Repairs
Fast fixes when something breaks.
Improvements
Speed, changes and new features.