Domains
Domain renewals without the surprises
Fair, flat renewal prices, auto-renew and plenty of warning. Your domain is too important to lose because an email went to spam.
The short answer
A domain is licensed for a set period, usually 1 to 2 years, and must be renewed before it expires. If it lapses, your website and email stop working. With us, domains renew automatically at the same fair price, and we remind you well before the date.
How domain renewals work with us
Auto-renew by default
Your domain renews automatically using the card on your account, so nothing lapses by accident.
Early reminders
You hear from us well before renewal, so there's time to update details or change your mind.
The same fair price
No cheap first year and big second year. A .com.au is $80 + GST for two years, every time.
Eligibility checks
For .au domains, we check your ABN or ACN is still active before renewal is due.
What happens if your domain expires?
For .au domains, you can renew from 90 days before expiry. After the expiry date there’s a 30-day grace period. Your website and email stop working straight away, but you can still renew.
After the grace period, the domain is purged and released to the public. Anyone can register it, including competitors and domain resellers. Some providers also charge a restore fee during the grace period.
If it’s already happened, see expired domain recovery.
Watch out for fake renewal invoices
Some companies send official-looking letters that look like a renewal invoice. Pay one, and you’ve actually agreed to move your domain to them, often at a much higher price.
It’s a real problem. In 2018 the ACCC had two companies ordered to pay $1.95 million in penalties after they sent around 300,000 notices like this, and businesses paid about $2.3 million.
The rule is simple: only pay renewal invoices from the provider you actually use. If you’re not sure, don’t pay it. Ask first.
Keeping your domain renewal smooth
Use an email that lasts
Make sure renewal notices go to an address that won't disappear when staff change.
Keep your card current
An expired card is the most common reason auto-renew fails.
Keep your ABN active
Since 20 May 2026, a .au won't renew if the ABN or ACN behind it is cancelled.
Line up your dates
Several domains? We can bring them together so they're easier to track.
Move your domain renewals to us
Fair prices, auto-renew and a real person to call if something looks wrong.
Emergencies, 24/7: 0426 833 422
Domain renewal FAQs
How do I renew my domain name?
With us, renewal is automatic. You can also renew early from your account. Elsewhere, log in to your provider’s account and renew before the expiry date.
How early can I renew a .com.au?
From 90 days before the expiry date.
What happens if I miss the renewal?
Your website and email stop working at expiry. You have a 30-day grace period to renew. After that the domain is released to the public.
Is the renewal invoice I received a scam?
If it isn’t from the provider you actually use, treat it with suspicion. Some notices are really offers to transfer your domain. Forward it to us and we’ll check.
Why did my domain renewal price go up?
Many providers discount the first year and charge much more at renewal. We don’t. A .com.au is $80 + GST for two years, every time.
Domain renewal guides
Practical guides from our blog on the same topic.
