Hosting
Business web hosting with phone support, 7 days
When your website brings in enquiries and sales, you need faster help. Business plans add phone support seven days a week and response times measured in hours.
The short answer
Business hosting is for websites your business relies on. Our Business plans add phone support, 7 days from 9am to 5pm, with responses in 4 to 16 hours depending on the plan. Prices start at $98 a month + GST, with free SSL and free migration.
Personal vs Business hosting
| Personal | Business | |
|---|---|---|
| Support channels | Email, ticket and chat | Email, ticket, chat and phone |
| Support hours | Monday to Friday, 9am to 5pm | 7 days, 9am to 5pm |
| Response time | 24 to 72 hours, by plan | 4 to 16 hours, by plan |
| Emergency support | 24/7 | 24/7 |
| Prices from | $29 a month + GST | $98 a month + GST |
Business Essentials costs about the same as Personal Ultimate. Personal Ultimate has more CPU and memory, while Business Essentials has phone support and a much faster response. If your site earns money, faster help is usually worth more.
Business hosting plans
Every plan includes free SSL, free migration, Australian data centres and 24/7 emergency support.
What a business website really needs
- Fast help when it breaks. Every hour offline is lost enquiries.
- Reliable email. Quotes and invoices need to land in inboxes. See domain and DNS management.
- Uptime. Hosting in Tier IV-certified data centres, with a 99.9% uptime commitment.
- Backups. A recent copy to restore if something goes wrong.
- Room to grow. Add CPU, memory or disk as your site gets busier.
How much hosting power do you need?
CPU cores
Handle more visitors at once. Stores and busy sites need more.
Memory
Keeps complex sites stable. Too little memory causes errors under load.
Disk space
Room for your files, images, database and backups.
Most business sites start comfortably on Business Essentials. If you run an online store or several sites, look at Advantage or VPS hosting.
Build your business hosting plan
Choose your resources, add Maintain & Protect if you like, and we’ll move your site for free.
Emergencies, 24/7: 0426 833 422
Business hosting FAQs
What's the difference between Personal and Business hosting?
Mainly support. Business plans add phone support seven days a week and much faster response times.
Which web host is best for a small business?
One with local support, Australian servers, clear pricing and fast help when things break. Price matters, but downtime costs more.
Can I upgrade from Personal to Business later?
Yes, any time. We’ll pro-rata the difference.
Does business hosting include email?
Your hosting can include email, or we can set up your domain to work with Microsoft 365 or Google Workspace.
Is there a lock-in contract?
No. Pay monthly, or annually to get two months free.
Business hosting guides
Practical guides from our blog on the same topic.
