Hosting
Managed hosting: we run the server, you run the business
Server updates, security patches, monitoring and backups, all handled by an Australian team. You get the benefits of a well-run server without needing to know how.
The short answer
Managed hosting means your host looks after the server for you: updates, security patches, monitoring, backups and the software your website runs on. Unmanaged hosting gives you a server and leaves the rest to you. All our hosting is managed, from $29 a month + GST.
Managed vs unmanaged: who does what?
| Task | Unmanaged hosting | Our managed hosting |
|---|---|---|
| Server software updates | You | Us |
| Security patches | You | Us |
| Firewall and monitoring | You | Us |
| PHP versions | You | Us, with your sign-off |
| Backups | You | Us |
| Website migration | You | Us, free |
| WordPress, theme and plugin updates | You | You, or us with Maintain & Protect |
What we look after in managed hosting
- Server updates and patches, applied promptly and tested.
- Security at the server level, including firewalls and protection against common attacks.
- Monitoring, so we know about problems before you do.
- Backups, stored separately from the server your site runs on.
- PHP and software versions, kept current and supported.
- Support from people who know your setup, with 24/7 emergency help.
Where hosting ends and maintenance begins
Managed hosting looks after the server. Your website, its theme and its plugins are a separate layer. With WordPress, that’s where most security problems happen: Patchstack found 91% of new WordPress vulnerabilities in 2025 were in plugins.
If you want both layers handled, add Maintain & Protect. We’ll keep your WordPress core, theme and plugins up to date, check your site after every update and fix anything that breaks.
The hidden risk of "free" hosting from your designer
Lots of businesses have hosting bundled in by whoever built their website. It can work well, but check these things.
Who owns the account?
If the designer moves on, can you still get into your hosting and domain?
Who's patching the server?
Small shared servers are often set up once and rarely updated.
Are there real backups?
Ask when the last backup was taken and whether it's ever been restored.
Hand over the hosting
We’ll move your site free, look after the server and be there when you need us.
Emergencies, 24/7: 0426 833 422
Managed hosting FAQs
What is managed hosting?
Hosting where the provider looks after the server for you: updates, security, monitoring, backups and support.
Is managed hosting worth it?
For most businesses, yes. You avoid the time and risk of running a server yourself, and you get help when something goes wrong.
Does managed hosting include WordPress updates?
Not on its own. Server updates are included. WordPress, theme and plugin updates are part of Maintain & Protect.
Can I still access my files and database?
Yes. It’s your website. Managed hosting doesn’t lock you out.
Do you have lock-in contracts?
No. Pay monthly, or annually to get two months free.
Managed hosting guides
Practical guides from our blog on the same topic.
