Website Maintenance Packages & Bundles

Save time, money and your reputation with a website maintenance package and get back to what you’re good at – Running your business!

For most businesses, the day-to-day maintenance of a website can be a chore that gets in the way of doing what you do best. And for those who have neither the time or the skills to manage it all, we offer a range of full-service maintenance plans that let you concentrate on the decisions that will drive your business forward, with the knowledge that your site is operating optimally and in perfect health.

Website Essentials

per month
PurposeGreat if you're just starting out, or have no idea how to DIY. Our monthly proactive monitoring gives you stability and peace of mind.
Malware scansMonthly
Emergency response48hrs
Support includedOn request
Other featuresProtection against brute force attacks, SPAMbots, XSS & CSRF attacks, SQL Injection attacks, pingback attacks, uptime & blacklist monitoring, 28-point site audit, monitoring + a free SSL certificate
Support hours9am-5pm, Mon-Fri

Complete Protection

per month
PurposePerfect for small business, all the frills you need, & none that you don't. Daily backups are ideal for eCommerce & member sites.
Malware scansWeekly
Emergency response24hrs
Support included1hr/mth*
Other featuresEverything in our Standard protection plan, including support for 3rd party plugins, advanced URL query string filtering, Captcha & Google ReCaptcha for forms & filesystem protection.
Support hours9am-5pm, 7 days

Ultimate Protection

per month
PurposeUltimate protection, lets you focus on your business & not the technology. Hi frequency attention ensures your site is always in top shape.
UpdatesAs needed
Malware scansDaily
Emergency response8hrs
Support included2hrs/mth*
Other featuresEverything in our Complete protection plan, including database protection & optimisation, file change monitoring as well as performance optimisation tips and advice.
Support hours24/7 Support

What Maintenance Tasks are Included?

  • Hosting Features

  • Australian-based servers mean files are served faster with less latency
  • Use of local networks results in high availability, and fewer outages
  • Your site and your customer data is safe, subject to Australian laws
  • Our servers are kept up-to-date, using industry standard software
  • Local support with staff you can talk to, trust and understand
  • Lot’s of extras – Installers, SPAM filters, Cloudflare, PHP selector & more…
  • Backup Features

  • Automated, daily backups of all your files and databases
  • Unlimited files and databases – Perfect for CMS and e-Commerce sites
  • Free restores, to the original location or one of your choosing
  • Optional* 6hr, 8hr, 12hr or 24hr backup frequency – your choice
  • Unlimited** restore requests, whether a single record or an entire site
  • Free* file monitoring with daily & weekly email reports on file actvity
  • Update Features

  • All core software and plugin updates applied within 1wk of public release
  • Pre, & post-update testing to mitigate issues and incompatibilities
  • Regular database optimisation to improve site performance
  • Image optimisation to improve site performance and user experience
  • Free* 3rd party license management for premium purchased plugins
  • Free* support time allocated for post-update repairs & upgrade issues
  • Security Features

  • Real-time security monitoring and advanced firewall protection
  • Daily, malware & scans to check for potential threats and exploits
  • 28 point site security audit + website hardening to minimise exposure
  • DDoS, Brute force & SQL injection protection plus Anti-SPAM filtering
  • XSS, CSRF & SPAMbot protection, CAPTCHA for forms and login screens
  • Free* SHA256 (2048 bit RSA Key) SSL Certificate with a class A rating by Qualys® SSL Labs

Maintaining a website can be hard work if you want to do it right. So we give you the option of letting us do the heavy lifting, while you focus on the things that are most important.

* Not available with all packages      ** Fair use policy applies